Last Updated: [Insert Date]
Welcome to Srixon Sales Store (the “Website”), operated by [Company Name] (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our Website and services. By accessing or using our Website, you agree to be bound by these Terms and all applicable laws and regulations.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our Website is intended for serious golfers aged 18 years or older who wish to purchase premium golf equipment. By using this Website, you represent that you meet these requirements.
1.2 Intellectual Property
All content on this Website, including text, graphics, logos, images, and product descriptions, is the property of Srixon Sales Store or its suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Products and Services
2.1 Product Offerings
We specialize in premium golf equipment including:
- Golf balls (Distance, Lake, Player, Practice, and Tour Golf Balls)
- Gents golf clubs (Drivers, Irons, Left Hand Clubs, Putters)
- Golf ball accessories
Product descriptions and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products.
2.2 Product Limitations
Due to hygiene and safety concerns, the following items cannot be returned:
- All golf balls (Distance, Lake, Player, Practice, and Tour Golf Balls)
- Opened golf ball accessories
- Custom-fitted clubs (except for damage or incorrect product)
3. Orders and Payments
3.1 Order Process
By placing an order, you make an offer to purchase subject to these Terms. We process orders within 1-2 business days and will send a confirmation email with tracking information once shipped.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you are authorized to use the payment method.
3.3 Pricing and Taxes
All prices are in USD. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
4. Shipping Policy
4.1 Shipping Options
We ship worldwide except to certain Asian countries and remote regions:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: Via EMS for orders over $50 (15-25 business days)
4.2 Delivery Times
Delivery estimates are not guarantees. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
5. Returns and Refunds
5.1 Return Policy
We offer a 15-day return policy from the date of delivery for eligible items. To initiate a return:
- Email [email protected] within 15 days with your order details
- Receive an RMA number and instructions
- Ship the item in original packaging
- Wait for inspection (3-5 business days)
5.2 Refund Process
Refunds are issued to the original payment method:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
Original shipping fees are non-refundable.
5.3 Damaged or Incorrect Items
Contact us immediately at [email protected] with photos. We will arrange expedited replacement at no additional cost.
6. User Responsibilities
- Provide accurate account and payment information
- Comply with all applicable laws and regulations
- Not use the Website for any unlawful purpose
- Not attempt to interfere with Website operations
- Be responsible for maintaining the confidentiality of your account
7. Limitation of Liability
Srixon Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products. Our total liability shall not exceed the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the modified Terms.
10. Contact Information
Srixon Sales Store
4612 Chicago Avenue
Fresno, US 93721
Email: [email protected]
We typically respond within 24 hours during business days.
