FAQ

Our target customers are dedicated golfers who value premium equipment and reliable service. Whether you’re a weekend warrior, competitive player, or golf enthusiast looking for quality gear from Tour golf balls to Gents Drivers, we cater to players who demand performance from their equipment.

We specialize in fast, secure delivery of high-end golf equipment with transparent pricing. Our store focuses on serious golfers who appreciate our curated selection of premium products, global shipping options, and professional packaging that ensures your gear arrives ready for the course.

We carry a comprehensive range including:

• Tour golf balls for competitive play
• Distance golf balls for maximum range
• Practice golf balls for training
• Lake golf balls as affordable alternatives
• Player golf balls for skilled golfers

Yes! We have a dedicated Gents Left Hand Clubs section with drivers, irons, and putters specifically designed for left-handed players.

This category includes ball markers, ball retrievers, ball washers, and other accessories to complement your golf ball selection and enhance your game.

We offer two reliable services:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch – ideal for urgent needs
• Free Shipping (via EMS for orders over $50): 15-25 days after dispatch – perfect for value-focused shoppers

Note: We cannot ship to some remote areas in Asia.

Our team processes orders within 1-2 business days before shipment. You’ll receive tracking information once your order is dispatched.

All items are carefully packaged with protective materials to prevent damage during transit. We treat your premium gear with the same care we’d want for our own equipment.

We accept all major credit cards: Visa, MasterCard, JCB, as well as PayPal for secure checkout.

Absolutely. We use industry-standard encryption and never store your full payment details. Our checkout process is designed with your security as our top priority.

We offer 15-day returns from the date of receipt if you’re not completely satisfied. Items must be in original, unused condition with all packaging.

Email our customer support at [email protected] with your order number and reason for return. We’ll provide return instructions and address (4612 Chicago Avenue, Fresno, US 93721).

Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

Our dedicated team is available at [email protected] for any questions about orders, products, or our services. We typically respond within 24 hours.

No, you can checkout as a guest. However, creating an account lets you track orders more easily and may provide access to future promotions.

We process orders quickly to get you your gear ASAP. If you need to make changes, email us immediately at [email protected] with your order number. We’ll try to accommodate if your order hasn’t entered processing.